Effects of Process Communication Model (PCM) training. (Эффективность семинара по Модели Процесса Коммуникации.) Training. (2017, November 9).

A global study demonstrated positive changes in individual and team performance associated with training in the Process Communication Model (PCM), a behavioral training methodology to communicate and resolve conflict with different personality types. Data were collected from nearly 400 participants in six countries who completed an approved PCM seminar led by certified PCM trainers using standardized facilitation protocols. Results showed PCM training had a significant immediate and sustained impact on a range of personal and professional outcomes.

link